Apartamento Grand Roc

Thanks for taking the time to send us your feedback and we are very sorry to hear of your dissatisfaction. Due to the large number of our holiday homes in the region, we chose a central location for our local service office. The advantages of a local service office are regular opening hours which allow us more flexibility concerning the arrival times of our guests, usually between 16h – 19h and departure usually being 10am, as well as assistance with the organization of activities and a personal contact in case of any needed support and advice during your holidays. We also kindly ask our guests to contact us immediately - no later than 48 hours after arrival - if their holiday home is not cleaned to their liking. This way, we can instruct the available cleaning team to re-visit the property with the highest priority. Rest assured that your comments will be forwarded to the responsible manager for more rigor. We hope that despite the inconvenience you will return to Interhome and give us another chance to prove our services.

Cher client Interhome, Nous apprécions que vous avez pris le temps de nous écrire. Au sujet de la literie des lits superposés, la dimension est de 90X190. Votre satisfaction est très importante pour nous et votre avis nous aide à améliorer nos services. Nous espérons sincèrement que nous aurions une autre occasion de vous accueillir au sein de l’une de nos résidences. L'équipe Interhome

Dear customer, Thank you for your review. We are aware that the wifi service in some of our holiday homes are limited. However, we are zealous to get all our accommodations up to modern standards as soon as possible. We thank you for your understanding and would be delighted to welcome you back soon. Interhome team

Dear Interhome customer, Thank you for booking with Interhome and taking the time to send us your review. Our main goal is customer satisfaction, we are happy that you enjoyed your holiday. It will be our pleasure to welcome you back again. The Interhome team